Support

At Colchester Machine Tool Solutions, we understand that the customer journey doesn't end with a purchase. It's just the beginning. With over 100,000 machines currently in service, we take our responsibilities to customer support seriously. Not only will you gain ownership of a great quality machine tool, but you will also have access to a level of service that your investment deserves.

Spares

We stock over £5million spares for our machine tools, lasers & accessories, giving us the ability to service machines up to 30 years old.

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Preventative Maintenance

We offer a wide range of planned preventative maintenance contracts to suit your exact requirements.

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Service

Entrust your machinery to the hands of our skilled and experienced field service engineers.

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Bespoke Design and Engineering

We specialise in creating bespoke solutions across our machine tool and laser products, tailored to meet the unique requirements of each customer.

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Training

Unlock the full potential of your workforce with our bespoke training programs tailored to your exact needs.

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Financing

Our experienced sales team work with you to understand your unique needs, crafting personalised packages that align perfectly with your financial goals.

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Full Expensing Scheme

Take advantage of the Government's Full Expensing Scheme and save tax on new investment in qualifying capital equipment from Colchester.

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How-To Guides

Discover our How-To Guides, with useful information and videos on operating procedures and more for our machine tools. If you cannot find what you're looking for here, please contact us directly on +44 (0) 1924 415 000 to talk to one of our engineers.

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FAQs

Can't find the answer you're looking for? Contact our team at +44 (0) 1924 415 000 or info@colchester.co.uk.

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Ensuring Customer Satisfaction and Loyalty

Our highly skilled support team is equipped with in-depth knowledge about our products and services. From a quick sales visit and quotation through our highly trained sales force/worldwide distribution partners, to a fast and efficient service and spares department, in the unlikely event that you experience problems with your machine tool. We're here to support you every step of the way.

Please click on the support links above for further information - alternatively, please contact us on +44 (0) 1924 415000 or email sales@colchester.co.uk.